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41-2011.00 - Cashiers

Receive and disburse money in establishments other than financial institutions.
Usually involves use of electronic scanners, cash registers, or related equipment.
Often involved in processing credit or debit card transactions and validating checks.

Following are examples of the tasks required for a cashier position. For more detailed information including knowledge, skills, abilities, work activities, work context, job zone, interests, work values, work needs, and related occupations, visit the O*Net web site at http://online.onetcenter.org/?r=1&id=805.  

Tasks

  • Answer customers' questions, and provide information on procedures or policies.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Compute and record totals of transactions.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Issue receipts, refunds, credits, or change due to customers.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Maintain clean and orderly checkout areas.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Offer customers carry-out service at the completion of transactions.
  • Process merchandise returns and exchanges.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Request information or assistance using paging systems.
  • Resolve customer complaints.
  • Sort, count, and wrap currency and coins.
  • Weigh items sold by weight in order to determine prices.
  • Accept reservations or requests for take-out orders.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Cash checks for customers.
  • Compile and maintain non-monetary reports and records.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Post charges against guests' or patients' accounts.
  • Sell tickets and other items to customers.
  • Stock shelves, and mark prices on shelves and items.
  • Pay company bills by cash, vouchers, or checks.

 

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Revised: Friday, 14 November 2008 11:42 AM