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37-2012.00 - Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Following are examples of the tasks required for a cleaner. For more detailed information including knowledge, skills, abilities, work activities, work context, job zone, interests, work values, work needs, and related occupations, visit the O*Net web site at http://online.onetcenter.org/?r=1&id=805

Tasks

  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Polish silver accessories and metalwork such as fixtures and fittings.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Replace light bulbs.
  • Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Sort, count, and mark clean linens, and store them in linen closets.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Request repair services and wait for repair workers to arrive.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Hang draperies, and dust window blinds.
  • Move and arrange furniture, and turn mattresses.
  • Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
  • Plan menus, and cook and serve meals and refreshments following employer's instructions or own methods.
  • Prepare rooms for meetings, and arrange decorations, media equipment, and furniture for social or business functions.
  • Take care of pets by grooming, exercising, and/or feeding them.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Answer telephones and doorbells.
  • Care for children and/or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Purchase or order groceries and household supplies to keep kitchens stocked, and record expenditures.
  • Run errands such as taking laundry to the cleaners and buying groceries.

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Revised: Friday, 14 November 2008 11:42 AM