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35-3031.00 - Waiters and Waitresses

Take orders and serve food and beverages to patrons at tables in dining establishment.

Following are examples of the tasks required for a waiter or waitress position. For more detailed information including knowledge, skills, abilities, work activities, work context, job zone, interests, work values, work needs, and related occupations, visit the O*Net web site at http://online.onetcenter.org/

Tasks

  • Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Escort customers to their tables.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Inform customers of daily specials.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
  • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.

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Revised: Friday, 14 November 2008 11:42 AM