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March 1998 Newsletter

Georgia Works! Collaboration Works Local Employers Honored
Web Sites for Local Colleges Conference & Workshops JTPA Success Stories

Georgia Works!

If you haven't heard it before, get used to it. You'll be hearing Georgia Works a lot from now on. Georgia Works is the name selected to represent the Georgia Departments of Labor, Technical and Adult Education, and Human Resources Collaborative partnership.

The partners of Georgia Works are in the process of rethinking how to best and better serve their customers. The goal is to create a "no wrong doors" approach. That is, customers will have access to the services or information about the services of any of the three partner agencies regardless of their point of entry.

Nine implementation teams are currently studying specific issues and will make recommendations for agency-wide implementation The teams are charged with creating an integrated service delivery system that is seamless and transparent to the customer.

The strategy to accomplish this goal is threefold. The agencies may provide access to the full range of services by co-locating services in the same building; provide access to services through self-service means such as kiosks; and provide access to the full range of services through electronic connectivity among agencies.

Georgia Connections is the Department of Labor's (DOL) initiative to provide electronic connectivity for agencies throughout the state. DOL has invested in hardware and software that will be installed in the state's 53 field service offices. This will enable staff connected to the system through PC-based local area network (LAN) to have access to several workforce development electronic products. The projects initially will include America's Job Bank, America's Talent Bank, all of Georgia's job listings, and two quality labor market information products - Georgia JobGuide and QuickStats.

Workforce development partners will have the opportunity to be linked to these networks through dial-in connections locally or by connecting to the DOL or Department of Administrative Services' mainframe. This will permit easy, low-cost access to information for employers, job seekers, planners, and service providers.

The ultimate goal of Georgia Connections will be for local partners to share customer information via common intake and referrals, assessment, and shared case management.

Electronic connections for the Carrollton Field Service Office is currently being tested. Once testing is complete and the installation plan has been approved, approximately two field service offices per week should have new wiring and equipment installed. The estimated completion date for all field service offices is July 1998.

JTPA Success Stories

Debbie Shields is a 38 year old single parent. When she thought about attending Dalton College, she was unsure of her ability to successfully complete a certificate program. However, the Job Training Partnership Program (JTPA) was there to help her succeed.

Ms. Shields noted that Sandy Ott and Susan Doesburg of the Dalton College JTPA program where always there for her. With their support and encouragement, Debbie obtained her certificate in Office Career Technology. And with help from Dennis Hefner of the college's ACE Center, she obtained a job at the Whitfield/Murray Court Administrator's Office in the Alternate Dispute Resolution Program.

Shirley Dotson is another Dalton College JTPA success story. Ms. Doten had been a truck driver for several years but was laid off. She was unsure of herself as it had been a long time since she had been to school. With Sandy Ott's encouragement, Shirley obtained her GED. She then went on to earn her certificate in Office Career Technology. She now has a job with the Department of Family and Children Services. Shirley says that her job is very rewarding. She gives a lot of credit to Sandy who she says "is a wonderful motivator."

JTPA works with eligible students by providing financial support including payment of tuition, fees, books and required uniforms and tools. They also provide Champion Motivators like Sandy.

Sandy has moved from the Dalton College JTPA program to Pickens Technical Institute's New Connection to Work program. We wish her all the best in her new position and hope she enjoys the shorter drive to work!

Collaboration Works

by Dot Hale

Through the combined collaborative efforts of the Georgia Department of Labor (DOL), the Job Training Partnership Program (JTPA), Vocational Rehabilitation, Walker Technical Institute, Family and Children Services, Lookout Mountain Community Services, and the Career Depot at Walker Tech, Paul LaDuke has successfully gained employment with a company of his choice.

When Mr. LaDuke came to the Department of Labor in Fort Oglethorpe seeking employment, he had an amputated arm which limited his being able to meet the physical requirements for many permanent, full-time positions. Consequently, his self-esteem and self-worth suffered. Having been rejected by numerous employers, Mr. LaDuke also lacked motivation.

The guidance and assistance Mr. LaDuke received from the Department of Labor included JTPA funded training, career counseling, job search, and consumer workshops, interviewing skills techniques, and numerous referrals to other collaborative agencies.

Vocational Rehabilitation held combined case management meetings with the DOL JTPA on-the-job training staff concerning the direction best suited for Mr. LaDuke. After he was employed, they continued to offer counseling and support services to him.

Walker Technical Institute staff provided JTPA eligibility and career and aptitude assessment services. The testing gave Mr. LaDuke direction towards an area of employment in which he was interested. He also was provided clothes for interviews and work through the Career Depot Clothes Closet.

Family and Children Services provided food stamps to assist Mr. LaDuke until he found employment. Lookout Mountain Community Services counseled Mr. LaDuke to improve his mental health and sense of well-being.

Through the combined efforts and cooperation of the collaboration team, Mr. LaDuke has been successfully employed at AAA Courier Service since August of 1997. He has proven to be a valuable employee for the company, and he has received several raises.

Local Employers Honored

Several area employers have recently been presented Success Track Outstanding Employer Awards. The Success Track award was created in 1995 to recognize employers who are leaders in providing educational and job-training opportunities and benefit packages which enhance the careers of their employees. The award is presented jointly by the Georgia Department of Labor and Georgia Public Television.

Honored companies include Collins and Aikman, Dalton; Crown Crafts, Inc., Calhoun; Roper Corporation, LaFayette; Synthetic Industries, Chickamauga; and Pepsi Cola, Rome. All of the companies were cited for demonstrating commitment to their employees and to their communities.

Conferences & Workshops

Project Ideas: http://www.careerdepot.org/ksuideas.htm Upcoming training at Kennesaw includes Dealing with Resistance and Hostility, March 25-26; Interviewing Skills, April 22; Managing Your Caseload, April 21; Monitoring for Program Quality, April 2; Non-Verbal Communication as an Assessment Tool, March 24; Presentation Skills, June 16. Contact Kennesaw State University Continuing Education at (770) 423-6765 or 1-800-869-1151 for more information or to register for the workshops.

SETA: The Southeastern Employment & Training Association Spring Conference will be held at the Crowne Plaza in Nashville, Tennessee, April 5 to 8. The Conference offers workshops conducted by nationally recognized experts in the workforce development field. For more information about the conference, contact Keith Back, Nashville Career Advancement Center (615) 880-2494 or fax 862-8910.

NCFL: The National Conference on Family Literacy will be held in Louisville, Kentucky, April 19 to 21. Professional development training includes (a) Family Literacy Focus on Work, (b) Family Literacy Sampler, (c) Effective Evaluation of Family Literacy Programs, and (d) Private Fund-Raising and Grant Writing. For information contact the National Center for Family Literacy (502) 584-1133.

OMTI: OMTI Professional Development Services has two seminars scheduled for Columbus, Ohio, in April. They include Dealing with the Client in Crisis, April 21-22 and Selling Your Employment and Training Services, April 14-15. Developing Screen Resistant Resumes will be held in Cincinnati, Ohio, April 8. For more information about the seminars, contact OMNI at (614) 895-7500 or fax 895-7401.

NAJST: The National Association for Job Search Training will hold its 1998 Conference in Cincinnati, Ohio, April 8 - 11. The Conference theme of Building Tools, Broadening Horizons, & Brightening Futures reflects many of the challenges facing the workforce development profession and offers empowering and dynamic solutions. For more information, contact NAJST at (650) 359-6911, fax 359-3089.

Web site addresses for local technical institutes and colleges:

Berry College: www.berry.edu/main.html

Carroll Technical Institute: www.carroll.tec.ga.us

Coosa Valley Technical Institute: www.coosa.tec.ga.us

Covenant College: www.covenant.edu/

Dalton College: www.dalton.peachnet.edu/

Floyd College: www.fc.peachnet.edu/

North Metro Technical Institute: http://www.northmetro.tec.ga.us 

Pickens Technical Institute: www.pickens.tec.ga.us/

Shorter College: www.shorter.edu/

Truett McConnell College: http://www.truett.cc.ga.us

Walker Technical Institute: www.walker.tec.ga.us

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