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One-Stop Plan Phase I
Northwest Georgia Service Delivery Area One

SCOPE OF WORK

Part I

Complete the following information related to the designated grant recipient for this project.

Collaborative Area: Northwest Georgia, Service Delivery Area One (1)
Legal Name: Coosa Valley Regional Development Center, Administrative Entity for Northwest Georgia Private Industry Council
Address: P. O. Box 1793, Rome GA 30163-1001
Telephone: (706) 295-6485 Fax: (706) 295-6665
Type of Organization: Non-profit
Name and title of person authorized to sign grant and related documents: James H. Layton, Executive Director
Program Contact: Gwen Dellinger, JTPA Director

Part II

Address the following areas and questions. This narrative should be no more than five pages.

1. Describe your planned activities and projected outcomes. Include a brief schedule of events.

The Northwest Georgia Workforce Development Project covering the fifteen counties in service delivery area one (1) began operations July 1996. Organizational and informational meetings have been held with a wide variety of agencies and organizations since that time. Each area has taken a different approach to the one-stop process. Out of the meetings, however, has come an overall plan for the region that allows flexibility to adapt to local conditions and circumstances. The plan includes:

a. developing a hub of six or seven one-stop shops that offer integrated, co-located, and/or coordinated services;

b. organizing into collaboratives of between one to four counties which meet regularly to plan services and resolve localized problems/issues;

c. having electronic connectivity, including video telecommunications where appropriate, among the partners involved in the collaboratives;

d. providing more and improved opportunities for customer self-service through resource centers and the internet including increasing the locations where free internet access is available to the public;

e. increasing the quantity of and improving the quality of information available to both customers and collaborative staff through media and training (workshops).

Since the project began, a Career Depot (Career Resource Center) opened at Walker Technical Institute April 1997 and at the Dalton Field Service Office January 1998. At both locations equipment and materials are available for customers to utilize in their job search efforts. In addition, staff from other agencies are available at the sites at set hours to provide information and to serve customers. The site at Walker Technical Institute is providing coordinated/integrated career assessment services for agency customers and to the general public utilizing computers provided by the Job Training Partnership Program. It has an extensive career resource room with books and videos provided by New Connections to Work. They also have internet access for customers to have access to job search sites including America=s Job Bank, and the Georgia, Alabama, and Tennessee Department of Labor job banks as well as other resources available on the Career Depot web site.

The one-stop project at Walker Technical Institute initially included, in addition to the technical institute, the Walker County Department of Family and Children Services, the Job Training Partnership Program, New Connections to Work at Walker Tech, and the Northwest Georgia Field Service Office. Since that time it has expanded to include agencies in all four counties of the Walker Tech service delivery area - Walker, Chattooga, Catoosa and Dade. Among the agencies/departments involved in the collaborative are LaFayette Field Service Office, Family and Children Services, Child Support Recovery, Lookout Mountain Services, Vocational Rehabilitation, the Economic Development Division of Walker Tech, and Goodwill Industries Chattanooga. Goodwill Industries is now seeking sites to open a store in Walker County. We expect them to take over activities of the Clothes Closet which provides outfits free of charge for referred customers in need of clothing for job interviews and employment. Members of the collaborative are meeting monthly at rotating sites to seek ways to coordinate and improve customer services and eliminate duplication of efforts.

The Dalton Field Services Office Career Depot began operations with representatives from Dalton College, the Northwest Georgia Field Service Office JTPA On-the-Job Training Program, Whitfield County Family and Children Services, and Vocational Rehabilitation coming onsite. Dalton College includes representation for the college degree and certificate programs, JTPA, New Connections to Work, and Adult Literacy. In addition to providing co-located services, they are coordinating workshop activities to provide more information to customers and to save staff time. Additional agencies included in the planning for the Dalton one-stop were Dalton/Whitfield Chamber of Commerce, UGA Business Outreach Services, and Murray County Family and Children Services. Meetings are held monthly with staff from the various agencies who work at the center. Meetings are held quarterly with management and supervisors from the various agencies. As a next step, the Dalton office will work at coordinating job developing activities. They are also expanding the number of participating agencies.

Two possible sites have been located in Floyd County for a one-stop shop. One is a Coosa Valley Tech satellite office at a storefront operation and the other is the Rome Field Service Office. Possibly both sites will be utilized with one providing services directed toward welfare recipients. Floyd County is in the process of serving as a pilot site for Common Intake. Family and Children Services and Vocational Rehabilitation have requested organization meetings be delayed until after the pilot project is complete. In addition, Coosa Valley Tech is in the process of selecting a new president. A decision on which site(s) will be utilized has been delayed until the new president has been selected and oriented to the process and the pilot project is complete. We should resume organization meetings in June with a decision made at that time where the one-stop shop(s) will be located. Projected open date for the Rome location is July-August 1998.

The Gordon County Collaborative, in addition to the three state agency collaborative partners, includes representatives of Tallatoona Head Start, the Calhoun Housing Authority, Gordon County Training Center, USDA Rural Development, UGA Extension Service, Adult Learning Center, Chamber of Commerce and Development authority, NWGA Law Enforcement Training Center, Department of Emergency Management, Community Information Line, and Family Connection. The collaborative is incorporating and working with the Development Authority and USDA to build a Family Resource Center that will accommodate all agencies through lease arrangements. The intent is to have multiple resources located in one place and save costs through the sharing of material, equipment, and personnel resources whenever possible. The group will be incorporated Spring 1998 with a goal of having the building ready for move in summer 1999.

In Fannin, Gilmer, and Pickens Counties, Pickens Technical Institute is working with each of the county Family and Children Services offices and the Department of Labor offices in Blue Ridge and Cobb-Cherokee. They plan to set up a communication and referral system, and Pickens Tech will become an applicant site for the Department of Labor. They are working with Cobb-Cherokee DOL to share job orders for companies located in North Cherokee. The system should be in place by Summer 1998.

Preliminary discussions have been held about a location for a one-stop in Haralson County to serve the southern area of the region. We anticipate further discussions in Summer 1998.

Pickens Technical Institute now has a computer laboratory open to the public on Saturdays. Coosa Valley Technical Institute Gordon County Campus will do the same starting in April 1998. The sites provide the opportunity for customers to learn to use computers, improve their skills, and/or have access to the Career Depot one-stop web site and other job search resources.

Other efforts occurring in the region are underway which will complement one-stop efforts. As part of a state-wide initiative, each technical institute is planning a Career Success Center (resource center) which will be available to students and, possibly, the general public. Family and Children Services Offices are in the process of obtaining computers and having internet access. Some libraries now have free internet access for the public and all will in the future. And school systems are increasing the internet access available to their students. A major component, of course, is Georgia Connections which will enable agencies to better communicate and share information.

The projected outcomes for locally initiated one-stop shop efforts include:

a. having expanded resource centers available in each of the seven local Field Service Offices by Summer 1998;

b. having localized informational brochures, flyers, and/or posters distributed to each collaborative partner by June 1998;

c. producing and distributing the Career Depot newsletter monthly and expanding the recipients from 400 to 650;

d. having a one-stop site selected for Floyd County by June 1998 and having it operational by September 1998;

e. having a one-stop operational in Pickens/Gilmer/Fannin counties by August 1998;

f. having the Gordon County virtual one-stop (Saturdays) operational by April 1998;

g. having the Gordon County Development Authority commitment to the building project for multiple agencies by July 1998

2. Discuss how your plan will build on the efforts of the GDL One-Stop initiative including Georgia Connections.

The agencies involved in the Georgia Works/Georgia Connections Collaborative have been involved in the organizational/collaborative efforts since the Workforce Development Project began in July 1996. As may be noted in section 1 above, many other agencies have also been involved. Our energies in this process have been directed at establishing a hub of six or seven one-stop/full-service locations throughout the fifteen county region. Central to our planning from the beginning, in addition to the physical sites, was the recognition that electronic connectivity and online information was essential for the varying agencies to be able to communicate and provide integrated and/or coordinated services. To that end, we started in July 1996 to collect information on job banks, job search resources, training and education, and community social services resources within our region. The information was compiled into an extensive web site that went on line April 1997. Information and services available on line have continually been expanded and updated. In an effort to enhance communications and to keep all interested parties informed of the activities of the Project, since March 1997 we have prepared and distributed eight newsletters to agencies, organizations, and businesses in our region. Fall 1997 we expanded the scope of the newsletters to include information about the DOL/DHR/DTAE Collaborative activities. Our local collaboration and one-stop efforts and the GDL One-Stop initiative including Georgia Connections complement each other.

3. Discuss how your plan will build collaboration between the partners. What information sharing and access issues will be addressed.

Collaboration efforts are well underway in the Northwest Georgia region. The one-stop initiative has built upon the cooperative atmosphere that already existed between agencies and organizations. The communications processes we have established have helped staff recognize problem areas that they had not realized existed. We have found that the process itself has produced results in resolving problems and improving communications among staff even before the collaborative has formalized. Many issues that have been addressed or will be addressed in the future are included in sections 1 and 2 above.

Some access and information sharing issues we will focus on in the coming months include:

a. piloting video telecommunications access to services to help over come the region=s transportation problems;

b. expanding the locations where free internet access is available;

c. improving coordination of job development activities among the various agencies;

d. improving coordination of workshop activities among the various agencies;

e. improving coordination of case management and assessment activities to provide better, more comprehensive services for customers;

f. improving the quantity and quality of information provided to staff of the various agencies and organizations so that all have a clear and common understanding of the direction in which workforce development is heading;

g. providing training to staff so that they have the ability to move as many customers as possible towards self-directed access to services.

4. List your criteria for success. This information may be used for monitoring purposes and as part of the review process for PY98 funds.

a. A newsletter will be produced and distributed monthly to 650 agencies and organizations which will include information on both local and state collaborative initiatives.

b. Each Field Service Office will have an expanded resource room equipped with computers and other equipment and materials to be utilized in job search activities.

c. A one-stop shop will be operational in Floyd County.

d. A one-stop shop will be operational in the Pickens/Fannin/Gilmer Counties area.

e. Video telecommunications will be utilized by Walker Technical Institute, Family and Children Services offices in Catoosa, Chattooga, Dade, and Walker Counties, and the Department of Labor Field Service Offices in Fort Oglethorpe and LaFayette.

f. Promotional materials and brochures will be distributed to all Field Service Offices, Family and Children Service Offices, technical institutes and colleges, libraries, adult learning centers, public school systems, and chambers of commerce in the fifteen-county region.

g. Internet access and Career Depot website training will be provided to staff of ten agencies and/or organizations in the collaborative (Department of Labor, Department of Human Resources, Technical Institutes and Georgia State Colleges, JTPA). Training will be provided by existing personnel.

ATTACHMENT 2

BUDGET INFORMATION SUMMARY

1. Personnel

 

 

a. Personnel

 

0

b. Fringe Benefits

 

0

Subtotal Personnel

 

0

 

 

 

2. Non-Personnel

 

 

a. Equipment

 

$74,000

b. Supplies

 

$ 10,000

c. Subgrant or Contract

 

0

d. Training Costs

 

0

e. Other

 

0

Subtotal Non-Personnel

 

$84,000

 

 

 

3. Indirect

 

0

 

 

 

4. TOTAL FUNDS REQUESTED

 

$84,000

BUDGET INSTRUCTIONS

On a separate page, describe the budget where the following conditions exist.

1. Personnel: If you are charging regular staff time and benefits to the project, write a short justification. Consultants are not considered personnel costs.
2. Non-Personnel:
a. List planned equipment purchases.**
b. Include software in this line item. List software selected and other supplies.**
c. List consultants and other contracts or subgrants.
d. List type of training for staff. identify collaborative staff to be trained.
e. Indicate any other costs associated with project. Include brief description.
3. Indicate indirect rate and charges for personnel.
**May require prior approval.

ATTACHMENT 2a: BUDGET INFORMATION SUMMARY

Equipment for Department of Labor Field Service Offices Career Depot Resource Rooms:

FSO

Computers

Printers

Computer Desks

Type-writers

Copiers

Fax

Scanners

Rome

2

2

2

0

0

0

0

NWGA

4

2

2

1

1

1

1

LaFayette

3

1

0

1

0

1

1

Cartersville

2

1

0

1

0

1

1

Cedartown

3

3

3

1

1

1

1

Dalton

7

2

4

1

1

1

1

FSO

TV-VCR

Video Camera

2-drawer file

4-drawer file

phone lines

internet
connection*

Rome

0

0

0

0

1

1

NWGA

1

1

0

2

3

1

LaFayette

0

1

2

0

0

1

Cartersville

1

0

0

0

2

1

Cedartown

1

1

0

donated

4

1

Dalton

1

1

4

0

5

1

* may be available through Georgia Connections
Blue Ridge did not report a need for additional resources.
We will seek donated or surplused items prior to purchasing. We will look at purchasing multi-purpose equipment to reduce overall costs.
Cost includes installation and connectivity for above items.

Software: Word Perfect or Microsoft Word, Windows 95, How to Type, Spanish/English-English Spanish Communications, How to Prepare Resumes and Cover Letters including versions that may be utilized by the disabled, Web Nanny to control access to certain areas. We anticipate that word processing and Windows 95 will be pre-installed on computers; however, it may be necessary to purchase in some instances. Examples would be if computers are appreciably cheaper without software installed or if it is needed for pre-existing computer systems.

Other Supplies: General office supplies such as typing and copying paper, pens and pencils, staplers, paper clips, rulers, rubber bands, white out, etc. Coffee pot for co-located staff.

Total maximum estimated cost $48,000.

Video-Telecommunications Equipment

Software is available free through Microsoft and other companies. Cameras cost approximately $200 each. Utilization requires World Wide Web (graphics capabilities) access. Video telecommunications would be available in Field Service Offices, technical institutes or colleges, Vocational Rehabilitation Hubs, JTPA offices, and Family and Children Services Offices. The equipment would be purchased, tested, and its use evaluated in a limited area. Depending upon results of the pilot, the equipment could then be purchased for region-wide use. Video-telecommunications would also be tested for conferencing purposes to reduce travel costs. Ten to fifteen units would be purchased initially. Computers and internet access may be required for DFCS offices depending upon Georgia Connections and state-wide purchases; internet connection may be required for Vocational Rehabilitation Offices. Purchases would not be made under the one-stop grant until it is know what will be provided by agencies themselves through the state-wide collaboration.

Total maximum estimated cost: $8,000 video telecommunications equipment; $12,000 computers and internet access.

Marketing & Training Resources and Materials

Equipment: lap top computer ($3,500), lap top case ($50), laser printer ($700), scanner ($800), color copier with enlargement & reduction capabilities ($800), recordable CD drive ($500), digital camera ($500), zip disk drive ($200), video camera ($600), TV-VCR combination ($500), PC-to-TV Video Conversion ($400), typewriter ($250), paper folder ($500). The recordable CD drive will be utilized to copy free (non copyrighted) software programs, Career Depot web site resources, etc. for distribution to and training for agency partners.

SDA collaborative staff will provide training to save costs.

Supplies: paper for brochures, newsletters, flyers, and posters; photographic paper; recordable cds; zip disks; promotional items such as pens, scratch pads, plastic visors, sign on the SDA=s learning lab van, billboards (donated space), postage.

Total estimated maximum cost: $16,000

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Revised: Friday, 14 November 2008 11:42 AM